Privacy Policy – Dash Arabia 

Last Updated: June 16th, 2025

Welcome to Dash Arabia ("we," "us," or "the Company"). We provide web hosting, email, and domain registration services to our customers. We recognize the importance of protecting your personal data and are committed to ensuring your privacy and the security of your information in compliance with applicable laws and regulations, including the Personal Data Protection Law (PDPL) of Saudi Arabia and other relevant legislation.




Privacy Policy

Last Updated: 15/06/2025 Welcome to Dash Arabia ("we," "us," or "the Company"). We provide web hosting, email, and domain registration services to our customers. We recognize the importance of protecting your personal data and are committed to ensuring your privacy and the security of your information in compliance with applicable laws and regulations, including the Personal Data Protection Law (PDPL) of Saudi Arabia and other relevant legislation.

1. Data We Collect

1. Data We Collect

We collect different types of information to deliver our services and enhance user experience, including:

A. Information You Provide Directly

  • Account Information: Name, email address, phone number, billing address, and payment details.

  • Domain Registration Data: Domain name, registrant details, and contact information (Admin, Technical, Billing).

  • Service Data: Hosted website content, email logs, and databases.

B. Automatically Collected Information

  • Server Logs: IP addresses, browser type, visited pages, and access timestamps.

  • Performance Data: CPU usage, memory consumption, and bandwidth statistics.

  • Cookies: Used to improve user experience and remember preferences.

C. Information from Third Parties

  • We may receive data from partners (e.g., payment processors like PayPal or Stripe) to complete transactions.

2. How We Use Your Data

2. How We Use Your Data

We use the collected data for the following purposes:

  • Service Delivery: Activating hosting, managing domains, and processing payments.

  • Service Improvement: Analyzing performance and troubleshooting technical issues.

  • Security: Preventing fraud, phishing, and cyberattacks.

  • Legal Compliance: Adhering to local and international regulations.

  • Communication: Sending service notices, updates, and promotions (you may opt out anytime).

3. Data Sharing with Third Parties

3. Data Sharing with Third Parties

We do not sell your personal data. However, we may share limited information with:

  • Service Providers: Domain registrars (e.g., ICANN or SaudiNIC), payment processors, and cybersecurity services.

  • Legal Authorities: When required by law or in response to official requests.

  • Business Partners: Only when necessary for service delivery (e.g., cloud infrastructure providers).

4. Data Protection

4. Data Protection

We implement strict security measures to safeguard your data, including:

  • Encryption (SSL/TLS) for data in transit.

  • Firewalls and Intrusion Detection Systems (IDS).

  • Regular backups of critical data.

  • Restricted access to authorized personnel only.

5. Your Data Rights

5. Your Data Rights

You have the right to:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion of your data (subject to legal limitations).

  • Object to marketing-related processing.

  • Request a copy of your data (some restrictions may apply for security reasons).

To exercise these rights, please contact us at: care@dasharabia.com.

6. Data Retention Policy

6. Data Retention Policy

We retain your data as long as necessary for service provision or legal compliance. After account termination, some data may be kept for a limited period for security or tax purposes.

7. Changes to This Privacy Policy

7. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated via email or through your Dash Arabia control panel.

8. Contact Us

For privacy-related inquiries, please contact us at:

Thank you for trusting Dash Arabia!

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